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How everything works and how every number is calculated. Search, or pick a topic.
Getting started
- Getting started with SellerTacos
Create your account, connect Seller Central and Amazon Ads, pick marketplaces and wait for your history, in about five minutes.
- Connecting Seller Central and Amazon Ads
Why Seller Central comes first, how to link Amazon Ads to a store, how the profile is matched, and what to do when no matching profile is found.
Data and numbers
- How TACOS, ACOS and % Organic are calculated
The exact formulas behind Total Sales, Ad Cost, TACOS, ACOS and % Organic Sales, with a worked example and the rules that decide which days count.
- Why my numbers don't match Seller Central or the Ads console
The usual reasons SellerTacos differs slightly from Seller Central and the Amazon Ads console, and how to compare like for like.
- How fresh is my data, and how far back does it go?
How often each data source updates, how much history it brings, and why the newest days can look incomplete.
- What the dashboard numbers mean
Every tile and card on the dashboard in one place: what it measures, how it is worked out, and what to do with it.
- Orders page and how orders are counted
What the Orders page lists, how it is filtered and exported, and which order counts include cancelled orders.
- Cart metrics and Brand Analytics
How Total Add to Cart, Cart to Purchase, Add-to-Cart Rate and Cost per Add to Cart are worked out, why they come in whole weeks, and why they can be empty.
- Sales & Traffic: sessions, conversion and Buy Box
What Sessions, Conversion % and Buy Box % mean, how the Traffic drop, Conversion drop and Low conversion signals are decided, and why windows count back from the last loaded day.
Reports
- Using the Performance report
The five views, the charts, the tiles you can customise, the pies, and how the date range turns into days, weeks or months.
- The Products page, column by column
Every column group on the Products page, how each number is calculated, and how to filter, sort and hide columns.
- Profit, margin and break-even ACOS
How margin %, net profit, refunds and break-even ACOS are calculated from your cost of goods, Amazon's fee estimates and the refunds Amazon posts, and what the clock icon means.
- Inventory, days of cover and restock quantity
How stock status, days of cover and the suggested restock quantity are calculated, what Needs attention shows, and how Pause ads works.
- TACOS alerts
How to set a TACOS limit for a product, when a product shows on the Alerts page, and what the bell and banner mean.
- The Orders Map
How the orders map shows where your orders ship, which countries it supports, what is left off the map, and why some orders have no location.
- The ASIN Library: categories, product groups, COGS and CSV import
What the ASIN Library holds, how categories come from Amazon and how to override them, product groups, COGS and lead time, refresh limits, and bulk editing with a CSV.
- Repeat purchase: which products bring buyers back
What the Repeat purchase columns on the Products page mean, which period they show, and why they can be empty.
- Frequently bought with: products customers order together
What the Frequently bought with list in a product's popup shows, which period it comes from, and why it can be empty.
Advertising
- Keyword Performance: search terms, flags and suggested actions
How each search term gets a flag and a suggested action (add negative, lower bid, raise bid, add keyword, fix offer, keep), how much to change a bid, and how many clicks are needed first.
- ASIN Funnel, Price vs Market and Order Timing
The other three Keyword Performance tabs: product signals and budget actions, the price index, and when shoppers order.
- Insights: are you marketing the right product for each keyword?
How the Insights report finds keywords whose ad spend goes to a product that shoppers rarely add to cart, and what the best and worst combinations mean.
- Apply Bid, undo, and Pause ads
How the Apply Bid button works, how the new bid is calculated, how undo works, and what Pause ads does. Includes the plan and role needed.
- Keyword lists, Unique words and Negative words
How keyword lists work, what Unique words and Negative words are, the limits, and how to push negative keywords to Amazon, collect words in the temp list, undo and redo.
- Keyword Analytics: which keywords and products get add to carts
How to read the Keyword Analytics page: top keywords by ad spend and cart adds, the filters, the history charts, which products a keyword works for, and cost per add to cart.
Troubleshooting
- A store shows Reconnect or syncing has paused
Why syncing pauses for a connection, what is and is not lost, and how to reconnect.
- Why are my Brand Analytics pages empty?
Which pages need Amazon's Brand Analytics, who can get it, and what to do when they are empty.
Account and team
- Team roles and inviting people
What each role (Viewer, Analyst, Store manager, Admin, Owner) can do, how invitations work, and how to switch between workspaces.
- Securing your account and signing in
Two-factor sign-in, password reset, verification emails, lockouts, and signing out of other devices.
Account and billing
- Plans, trial and limits
What Starter, Growth, Pro and Scale include, how the 14-day trial works, what happens to extra stores when it ends, and the 90-day history limit.
- Changing or cancelling your plan
How upgrades, downgrades and cancellation work, when you are charged, what happens after a failed payment, and what happens to your stores.
- Invoices, GST and billing details
Where to find invoices, when an invoice is a GST tax invoice, how GST is split out, and how to add your company name, address and GSTIN.
- The AI assistant
What the in-app AI assistant can answer and do, which plan and role it needs, how its confirmed changes work, its daily limit, and what it can and cannot see.